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Legal notice

Operator

Catering & Event Services GmbH Zürich, Switzerland Commercial register: CH-020.4.040.988-4 CHE-115.101.107 MWST

Email: [email protected]

Responsible for content

Catering & Event Services GmbH, Zürich, Switzerland

Backing and funding

hilfe.alpineflow.io is a public-benefit offshoot of marktplatz.catering-miete.ch and is carried by it: the platform runs on the same infrastructure and is funded out of ongoing commercial operations.

That is why it can be free — and why it will most likely still be here on the day it is needed. Almost every comparable project disappeared when a funding period ended. There is no funding period here: running costs are low and are borne anyway.

No money flows from users to the operator, nor the other way round. No advertising, no commission, no reselling of data.

What this platform is — and is not

hilfe.alpineflow.io is a free, non-commercial platform that matches concrete offers of help (machinery, transport, accommodation) with concrete needs during disasters.

The platform is neither an emergency operations centre nor a public authority. It surfaces matching resources but does not decide who goes where. Every match only comes about through the explicit confirmation of both sides; responsibility for coordinating, carrying out and securing an operation lies with the people involved.

In an acute emergency, always contact the official emergency numbers first (112 / 118 / 144) and follow the instructions of the emergency services.

No guarantee for content and situation data

Offers and needs are posted by users. The platform checks submissions through graduated verification levels but cannot guarantee their accuracy.

Situation data (active fires, burnt areas) comes from public satellite sources and inherently lags reality — NASA FIRMS by hours, Copernicus/EFFIS by about a day. It is meant for orientation, not for operational planning.

Sources

Situation data: NASA FIRMS (LANCE/EOSDIS), Copernicus EMS / JRC (EFFIS). Map: OpenFreeMap, © OpenStreetMap contributors.